Intelligent Automation
// UiPath · RPA · Agentic AI
Robots and AI Agents that run the repetitive processes in your operation, around the clock and without manual errors.
Robotic Process Automation · Porto
We automate the processes slowing your business down.
Specialists in intelligent automation with UiPath: RPA and Agentic AI. Complemented by Salesforce and custom software.
Services
Three ways to put your business in flow
Salesforce
// CRM · Customer Experience
Implementation and management of the platform that brings your team closer to your customers.
IT Consulting
// Software & Projects
Custom software and project management for the challenges that do not fit in a box.
In Practice
How an automation comes to life
The journey of a document through one of our automated processes.
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A document arrives
Supplier emails, PDFs and Excel files, in any format.
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The AI Agent interprets
It extracts the data and applies your business rules.
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The robot posts to SAP
Direct integration with your systems, with a full audit trail.
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Humans only for exceptions
Ambiguous cases go to human review. Everything else is automatic.
Platform partners
Use Cases
What you can automate
Some of the processes where intelligent automation tends to deliver the most impact.
Finance
Invoice processing, bank reconciliations and closing reports.
Procurement
Order confirmations, supplier registration and proposal comparison.
Human Resources
Employee onboarding, payroll processing and absence management.
Customer Support
Email triage and classification, answers to frequent requests.
Operations
Data migration between systems, recurring reports and monitoring.
Sales
CRM data entry, proposal generation and follow-ups.
Customer Experience
Salesforce for a closer relationship with your customers
Automation and customer experience go hand in hand: smooth processes and clean data on one side, strong relationships on the other.
Implementation
Platform configuration tailored to your business.
Management and evolution
Ongoing administration and new features at the right pace.
Integration
Connection to your existing systems and your automations.
Training and adoption
Teams confident on the platform from day one.
Platform partner
How We Work
A clear method, from diagnosis to evolution
A proven path that reduces risk and accelerates results. Essential for large organisations and the public sector.
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01
Diagnosis
We map processes, systems and automation opportunities together with your teams.
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02
Design
We define the architecture, the platforms and a roadmap with use cases prioritised by impact.
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03
Implementation
We build, test and ship to production in short cycles, with measurable results.
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04
Evolution
We monitor, optimise and scale: from the first automated process to intelligent automation.
Flowkey
About us
Founded in Porto in 2020, Flowkey was born to simplify how organisations adopt technology.
To be a reference in intelligent automation and customer experience, recognised for excellence, innovation and positive business impact.
- Commitment
- Passion
- Sustainability
- Competence
- Dedication
- Integrity
Frequently Asked Questions
Before you move forward
Which processes are good candidates for automation?
Repetitive processes with clear rules and meaningful volume: invoices, order confirmations, system entries, reports. During the initial diagnosis we identify and prioritise the candidates with the highest return.
How long does the first automation take?
It depends on the complexity of the process, but a typical project reaches production in two to three months, including quality testing and team training.
Do robots replace people?
No. They take over the repetitive tasks so teams can focus on the work that creates value. In ambiguous cases, the decision remains human.
How do you ensure security and compliance?
Robots use their own credentials and controlled permissions, every action is logged for auditing, and data processing complies with the GDPR. Our method includes governance at every stage.
What if the process changes after it is automated?
The Evolution phase of our method covers exactly that: we monitor, adjust rules and scale the automation as your business changes.
Do you work with large organisations and the public sector?
Yes. Our method was designed for the requirements of large organisations and the public sector: transparency, documentation and governance at every stage.
Contact
How can we help?
Tell us your challenge. We will answer with the path.
Tel (+351) 912 140 742
Mail info@flowkey.pt
Social linkedin.com/company/flowkey-pt
Base Porto, Portugal